Gaming and sports betting are meant to be enjoyable. At hm999, we provide practical tools — deposit limits, session timers, self-exclusion and more — so every player in Pakistan stays in control of their experience.
Adults 18+ Only | Play ResponsiblyWhether you are following the PSL, placing a T20 bet or spinning the reels on your favourite slot game, the experience at hm999 should be entertaining — nothing more. We genuinely care about the wellbeing of every player on our platform, and that is not just something we say for the sake of it.
Responsible gaming means making informed, deliberate choices about how you spend your time and PKR on a gaming platform. It means setting a budget before you start, sticking to it, and treating any winnings as a bonus rather than an expectation. It means knowing when to take a break, and feeling comfortable enough to use the tools available to you when you need them.
hm999 has built a comprehensive set of responsible gaming tools directly into the platform — accessible from your account settings at any time, day or night, without needing to contact support. This page explains what is available and how to use it.
All tools are available directly in your account settings. No waiting, no forms — activate them instantly.
Set a daily, weekly or monthly cap on how much PKR you can deposit into your hm999 account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reducing your limit takes effect immediately. Increasing it requires a 24-hour cooling-off period — giving you time to reconsider.
Instant activationChoose how long you want each gaming session to last — 30 minutes, one hour, two hours or a custom duration. When your chosen time is up, you receive a clear on-screen notification with your session summary, including your net win or loss. You can choose to continue or stop at that point.
Set your durationEnable periodic pop-up reminders during play that show how long you have been playing, your total bets placed, and your net result for the session. Reality checks are particularly useful during long cricket match betting sessions or extended slot game play. Available every 15, 30 or 60 minutes.
Stay informedTemporarily or permanently lock your hm999 account. Choose a self-exclusion period of 1 week, 1 month, 3 months, 6 months or a permanent exclusion. Once activated, your account is locked immediately and cannot be reopened during the chosen period — even if you contact support. This is the most powerful tool available.
Takes effect immediatelySet a maximum PKR amount you are comfortable losing in a day, week or month. If your net losses reach this limit during the chosen period, you will be automatically stopped from placing further bets or games until the period resets. This tool helps prevent chasing losses — one of the most common patterns in problem gaming.
Protects your budgetSometimes you just need a short break without fully closing your account. The cool-off tool lets you pause your account for 24 hours, 48 hours or up to 7 days. During a cool-off, you cannot log in, deposit or place bets. Your account balance is preserved and accessible once the period ends.
Short-term pauseActivating any responsible gaming tool takes less than two minutes from your account settings.
Sign in to your hm999 account using your registered mobile number or email address and your password. If you are not yet registered, you can create a free account in minutes.
Click or tap on your profile icon in the top-right corner of the platform. Select "Account Settings" from the dropdown menu that appears.
In the Account Settings menu, find and select the "Responsible Gaming" section. All available tools — deposit limits, session timers, loss limits, cool-off and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred values (amount in PKR, time duration etc.) and confirm your choice. Most tools activate immediately. Limit increases require a 24-hour review period.
You will receive an on-screen confirmation and an email to your registered address confirming your settings. Keep this for your records. You can review or adjust your limits at any time from the same menu.
A responsible player might allocate their entertainment budget like this. Gaming is leisure — not an income source.
Honest answers to these questions can help you gauge whether your gaming habits are healthy. If you find yourself agreeing with several of these, it may be time to use the tools above or take a break.
I sometimes spend more PKR on gaming than I originally planned to.
I have tried to win back losses by placing more bets or larger amounts.
Gaming has occasionally made me late for work, family time or other responsibilities.
I feel anxious, irritable or restless when I am not able to play or bet.
I have borrowed money or used essential bill money to fund gaming sessions.
I hide how much time or money I spend on gaming from family or friends.
Problem gaming can develop gradually and is often difficult to recognise from the inside. These are some of the most common patterns to watch for — in yourself or in someone close to you. Recognising these signs early is the first step toward regaining control.
It is worth remembering that enjoying cricket betting during the PSL season or playing casino games occasionally is perfectly normal entertainment. The concern arises when gaming begins to interfere with daily life, finances, relationships or mental wellbeing.
Continuing to play or bet in an attempt to recover money already lost. This is one of the clearest indicators of a problem — losses cannot reliably be recovered through more play, and the attempt usually leads to greater losses.
Depositing more PKR than you can comfortably afford to lose — including using rent money, utility funds, or borrowing from family or friends to fund gaming activity.
Missing work, neglecting family responsibilities, or skipping important commitments because of time spent on gaming or betting, including staying up through the night for live cricket or casino sessions.
Feeling anxious, irritable, depressed or restless when unable to play, or using gaming as a way to escape from stress, personal problems or difficult emotions rather than as casual entertainment.
Concealing the amount of time or money spent on gaming from family members, partners or close friends. Secrecy around gaming habits is a strong signal that something may be wrong.
Consistently being unable to walk away after a win — instead continuing to play until all winnings and the original deposit are lost. Responsible gaming means setting a win limit as well as a loss limit.
Quick answers to the most common questions about staying safe on hm999.
Cricket, PSL betting, live casino and slot games are all at your fingertips on hm999. Set your budget, use your responsible gaming tools, and enjoy the experience knowing you are fully in control of your play.
18+ only. Gaming involves financial risk. Play within your means.